Wiseman Analytics Ltd – Independent Business Analysis & Change Consultancy
Wiseman Analytics helps organisations improve processes, define requirements and deliver business and digital transformation.
For retailers, IT providers and any organisation going through change.
For retailers, IT providers and any organisation going through change. Each kind of work is explained by the problem it solves, so you don't need to know any business analysis terms.
The problem Work takes too long, gets passed between too many people, or depends on workarounds.
How we help We map how the work really gets done, find the steps that add nothing, and redesign the process so it's quicker and simpler for your staff and your customers.
The problem You're about to invest in a new system or technology, but nobody has pinned down exactly what it needs to do.
How we help We help you work out exactly what you need before you invest. We talk to the people who'll use it and write it down clearly, so you can choose and brief suppliers with confidence.
The problem A big change is coming, and your people, processes and systems all need to move together.
How we help We plan the change with the people it affects, so new ways of working are understood, tested and actually used.
The problem You've heard automation or AI could save time, but you're not sure where to start or whether you're ready.
How we help We look at your processes and data, show you which tasks are worth automating, and what needs sorting out first so it works.
Insurance sector
I introduced a paperless process for customers to get their money from endowment products.
You don't need to hire a business analyst for six months. You can bring us in for one clear piece of work.
Here are three examples. Each one is scoped and priced around what your business needs.
Two to four weeks
We look at how a process runs today to find the inefficiencies and the improvements worth making.
Ask about a process reviewBefore a new system
We help you prepare for a new system or technology by agreeing what it must do before you choose or build it.
Ask about a requirements discoveryBefore a big change
We help you understand the impact an upcoming transformation will have on your people, processes and systems, before it lands.
Ask about a change readiness assessmentThree stages, whatever the size of the job: from a tangle to one clear line.
We talk to the people who run, use and pay for the service, and pin down what they actually need.
We map how the work happens today, look at the data, and redesign the process to remove the steps that don't add value.
We work alongside your delivery teams in short, agile cycles, so changes are tested and adjusted as they're built.
Bringing efficiencies and understanding to complex problems.
Darren Wiseman is the independent business analyst behind Wiseman Analytics Ltd, set up in 2021.
His experience includes public sector work in policing and law enforcement, and work in insurance and telecommunications. He now brings it to commercial businesses too, including retailers and IT providers.
From people Darren has worked with, as posted on LinkedIn.
Darren joined the Programme during a very challenging time. He quickly onboarded and started leading on all of the client engagement sessions. Bringing all of his policing (and call centre) experience to the Team has been invaluable. Darren is an excellent communicator, capturing the necessary details to ensure requirements were not only gathered but also refined accurately. During the time, Darren has also acted as the Product Owner and has stepped into multiple roles to ensure we continue to progress as a team. I wouldn't hesitate to highly recommend Darren. His continuous positivity is second to none!
Read all Darren's recommendations on LinkedIn (opens LinkedIn)
I had the pleasure of working alongside Darren on a significant government project where he served as the client representative. Darren's exceptional professionalism, keen attention to detail, and unwavering commitment to the project's success were truly remarkable.
Darren's ability to effectively communicate requirements and expectations made the collaboration seamless and productive. His insightful feedback and strategic vision were instrumental in steering the project towards its goals, ensuring we met all critical milestones with excellence. Darren consistently demonstrated a profound understanding of the project's intricacies, coupled with a proactive approach that kept the team motivated and focused.
Moreover, Darren's positive attitude and collaborative spirit fostered an environment of trust and respect, making him an invaluable asset to our project team. His leadership and dedication were evident in every interaction, driving the project to new heights of success.
I highly recommend Darren for any role that demands a client-focused mindset, exceptional project management skills, and a dedication to excellence. His contributions were invaluable, and it was an honor to work with him.
Thirty minutes, free, to talk through what you're dealing with and whether we can help.
Tell us a little about it and when suits you. Darren will reply by email to arrange a time.
